Customer Care Coordinator

  • Permanent
  • Derby, Derbyshire
  • Salary: £28000 - £30000/annum + Package


TSR are recruiting for a Customer Care Coordinator to join our clients thriving team. They are a 5 Star, Top Ten, Housing Developer based in the Derby area.

As a Customer Care Coordinator you will be responsible for;

* Being the first point of contact for customer queriers and complaints and responsible to escalating to the correct departments

* Liaising with customers, suppliers, site managers and sub-contractors to ensure work is carried out in a reasonable timeframe

* Allocate and scheduler jobs to a team of in-house operatives

* Ensuring great aftercare is given by personally following up with customers

* Sending out the customer satisfaction survey

* Updating in house systems

To be successful in the role you must have previous experience of working for a Housing Developer and a good understanding of NHBC regulations.

In return you will be joining a great team in a growing company and receive a salary of up to £30,000 plus benefits.

If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV.

Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected.

TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence

To apply for this job please visit