Plumber Multi Trade



The Post
To assist the Repairs and Maintenance Operations in the smooth delivery of a quality customer focused service. The successful applicant will have as their primary trade PLUMBING and be skilled to a multi trade level to assist the `Right First Time’ culture we promise our clients. You should also be capable of promoting the Breyer Group Plc Brand.
The candidate will demonstrate primary trade background to ensure the experience will assist in ensuring a quality and efficient delivery along with multi trade experience. The candidate will ensure that they are organised to carry out a multiple number of calls per day as directed by the Operations team ensuring we are carrying out an efficient service within the service level agreements. Example of other multi trades would include Plumbing, Painting, Bricklaying, Tiling and Plastering.
In order to work effectively in a changing environment, flexibility is required from the post holder. This may be that other tasks are undertaken and/or location of base may change. These will be within the same level of responsibility and terms and conditions of employment.
Main Responsibilities
* You will have a varied workload, which usually entails based from a local strategic site office but carrying out multiple visits to properties throughout various locations when carrying out responsive and void repairs. Typical work activities include:
* Day to day management of workload
* Ensure that all works are carried out safely and to an excellent quality standard Updating PDA devices with work schedules and other key information as required To maintain our corporate image and service standards
* Be able to communicate with residents Face to Face Where necessary, dealing with tenants issues and complaints in an effective manner
* Ensuring compliance with all necessary regulations, standards, and legal responsibilities relating to repair work and contractor compliance.
* Ensure a quality `right first time fix’ service is maintained Manage Imprest stock within van to minimize non working time.
* Ensuring the effective and proactive delivery of service
* Ensuring the maintenance and delivery of any documentation required to agreed standard and timescale
* To work as an integral team member as well as a mentor and coach to apprentices Making decisions using specialist experience
* Supports and manages delivery of health and safety policy and standards
* Supports & assists the identification of the reduction of costs
* May take part in out of hours on call system as required by the service
Person Specification
Knowledge & Experience
* Plumbing
* Multi Trades Tiling, Carpentry, Painting or Bricklaying
* Repairs & Maintenance
* Void Properties
Qualifications Required
* Site Operative CSCS card (Desirable)
* Asbestos Awareness Training (Desirable)
* Trade City & Guilds/ NQV qualification or Time Served
* Full UK Driving License
* • SSSTS Health and Safety (Desirable)
* First Aid Trained (Desirable)
* Trade City & Guilds/ NQV qualification or Time Served
* DBS check completed (Desirable)

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