Sales Coordinator

Permanent
  • Permanent
  • Anywhere
  • Salary: £22000 - £23000/annum

CV-Library

Company – Leading manufacturing company.
Location – West Bromwich
Salary – £22-23K
Hours – Full Time Monday to Friday
This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 1-2 years office experience to join the team of a leading manufacturing company based in the West Bromwich area.
Duties include:
* To provide a contact point for customer and colleague queries, following up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner
* Answering a high volume of both internal / external emails and telephone calls
* Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with site managers and buyers
* Liaising with Area Sales Managers, providing sales support
* Processing customer call off orders & ordering additional items required
* Maintaining in house logs
* Updating of CRM information to management system
* Promoting product benefits
* Generating paperwork for production requests & delivery notes
* Building strong relationships at buyer & site level
* To complete necessary paperwork & maintain filing systems
* Work to designated personal and team targets
* Be part of a strong team with a stronger team spirit
Requirements
* Minimum of 12 months administration/ customer services experience within a fast paced environment.
* Good knowledge of Microsoft Word, Excel and Outlook.
* Excellent telephone manner.
We welcome approaches from candidates interested in customer support, customer services, client support, customer service administrator and sales administrator vacancies

To apply for this job please visit www.cv-library.co.uk.