Sales Support Administrator

Permanent

CV-Library

The Siltbuster team in Monmouth are inviting applications for the position of Sales Support Administrator to join our Construction team.

This role will provide valuable support our internal Construction Sales Engineers as well as our customers in processing sales enquiries. No two days are the same in this role and some of the responsibilities will include;

* Supporting our customers with queries via phone , email and our interactive web portal.

* Updating our CRM system and providing information when requested.

* Providing quotations to customers

* Liaise on a daily basis with other internal departments to confirm engineer and equipment availability.

* To provide our internal Operations teams with information in order to deliver effective delivery of solutions.

* To carry out end of contract customer satisfaction surveys.

For this role, you will be passionate about delivering good customer service with the ability to communicate clearly and concisely. Being organised, with attention to detail is essential as well as being able to use Office 365 and database systems. The following are preferable skills for this role;

* Ability to manage multiple work projects which could run concurrently.

* Ability to work in a busy demanding office environment.

Siltbuster are pleased to offer;

* Competitive Salary

* 25 Days holiday + Bank holidays,

* Pension scheme

* Bonus scheme.

* In house training

This role will require the immediate and permanent right to work in the UK.

This role is not open to Agencies – Please no calls or emails – Thank you.

The recruitment of this role will be within strict social distancing guidelines as advised by the UK Government.

We respect your privacy and are committed to protecting your personal data. We will review your data as supplied to us as part of your application to us in relation to an open position within our business.

We will retain your data for a period of 24 months, when you will be notified by us via email to give your consent for continued retention of details or your consent for your data to be removed from our recruitment system. Please visit our website to know more about our Customer Privacy and Data Protection Information

To apply for this job please visit www.cv-library.co.uk.