Senior Contracts Manager



Position Title: Operations Manager (Construction & Refurbishment)
Reporting to: Branch Manager
?The Operations Manager is responsible for the Division
operations and designation of contracts via the contracts management team.
?Having a lead responsibility for the contract management team to ensure that business plan/targets are met.
?The successful candidate is also required to have a high degree of commercial/business acumen and required to regularly liaise with the commercial Manager/team to ensure commercial targets are being met/ adheredto.
?Responsible for the day to day running of their business stream and contract performance/client satisfaction.
?Manage the working capital requirements of their operation,challenging contracts to ensure variations/changes are being advised to the commercial team to ensure sales invoices can be submitted promptly.
?Ensure that requests, reports,labour projections and planning are accurate and submitted on time to meet deadlines and that performance is reported accurately.
?Using management skills to mentor, monitor and develop staff under their control.
?Using business information and reports to manage and direct staff to achieve KPI’s and business targets.
?Set a prominent personal example and contribute to the continued development of the company/division.
Main Responsibilities:
Business Management
?Ensure contracts are completed to programme,client satisfaction is maintained and profit margins are met (inline with commercial targets)
?Ensure that sales invoices can be submitted accurately and inline with delivery costs and client deadlines(with assistance of commercial team)
?Assist with the production of their regional business plan along with the development of their
specific operational plan.
?Assist when required with the accurate build up and submission of tenders/ quotations within their area of responsibility
?Ensuring that adequate pre-contract planning takes place so that contracts are delivered in line with profit requirements.
?Continually monitor contracts to ensure delivery inline with targets. ?React promptly and concisely to all requests for information.
?Ensure that the company’s policies and procedures are being met and that the flow of information between all departments and their staff is being maintained.
?Ensure that projections, tender and KPI information is logged and submitted in time and reported accurately
?Have input and present to both external clients and at internal management meetings.
?Chair regular communication meetings with contracts management team.
Business Development
?Assist in Identifying potential business development opportunities to Business Development Manager.
?Support the bid team by submitting requests for technical information timely and accurately(by use of contracts manager resource where appropriate).
?Attend presentations and negotiations with potential and existing clients.
Staff Management
?Management the Health, Safety and Welfare on contracts, staff, clients and the general public, with appropriate colleagues.
?Ensure the production and distribution of compliant health and safety information and plans and ensure their adherence on site.
?Continually monitor staff and resources to identify requirements.
?Maintain awareness of individual’s contribution to ensure continued performance,motivation and staff retention.
?Carry out training and development reviews where and when appropriate.
Health& Safety Management
?In communication with other appropriate appointed H&S management(Group H&S Manager/Regional H&S Manager)
?Ensure compliance is maintained with all statutory H&S
regulations and company policy
Quality Management
?Have responsibility to ensure Office and contracts meet with company standards
?Ensure the assessment of contract review takes place and QA forms are being completed.
?Ensure the Customer Care Policy is maintained
?Have responsibility to ensure individual Client/Customer care requirements and preferences are met.
?Ensure where non-conformances are identified that they are reported to Head Office so that they can be recorded and we can monitor trends for improvement etc.
Personnel Management
?Ensure management staff report on absenteeism and labour turnover to ensure they are controlled/reduced.
?Continuously develop your own learning and development ?Ensure the learning and development of personnel.
?Ensure identified individual development/training needs are met. ?Maintain the trust and support of reporting personnel.
Quality and Environmental
?Ensure all information written and verbal is legible accurate and recorded or passed onto the appropriate person on time
?Ensure and support the completion of Company processes and they are followed by your team
?Support company management system changes and ensure they are implemented within your region
?Work is conducted in a manner as to not cause harm to the local environment
This opportunity is offered with an excellent basic salary and additional benefits

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