Trade Counter Supervisor



Simon Acres Recruitment are working with a well-established family-owned timbers merchant based in Leicestershire, who are looking for a Trade Counter Supervisor.

The Role:

Driving sales and margin performance through add-on sales, promotions, and special offers

Managing and supporting the development of counter sales employees

Dealing with customer concerns – escalating issues to the Assistant Branch Manager and Branch Manager when required

Ensuring all monies are processed efficiently and cash is all accounted for

Following up non-collected orders to drive additional sales

Giving advice to customers on materials and project needs

General housekeeping

Ownership and development of the branch shop including product/stock ordering, design, and layout

This opportunity will be full-time, with genuine future prospects

Monday to Friday (07.30am to 5pm) and mid-day (8am to 12pm) on an alternating Saturday basis

Candidate Requirements:

Experience within a timber or building materials environment (preferred)

Providing outstanding customer service

Proven work experience as a team leader or supervisor

Excellent communication and leadership skills

Additional Benefits:

Pension scheme

In House training

Recognised qualifications


Free uniform

Free onsite parking

Simon Acres Recruitment are acting as the employment agency in relation to this vacancy

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